Ten-13 Auto Metal is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that your privacy rights are safeguarded. The following outlines Ten-13 Auto Metal's privacy policies and details the measures we have taken to protect your privacy, while providing you with a unique and rewarding online shopping experience.
What information does Ten-13 Auto Metal collect?
As part of the purchase process, information such as your e-mail address, name, and contact telephone numbers will be requested. This information will be used solely as described below. When entering information on this web site, it is transferred automatically to Ten-13 Auto Metal's Gateway Partner, PayPal, an automated commerce transaction solutions company. PayPal will automatically record the information and process your purchase with your banking institution. Ten-13 Auto Metal receives a copy of your name, addresses (bill to and ship to), email and telephone number in order to process your order. All credit card information will be used in compliance with applicable federal and state law. We here at Ten-13 Auto Metal do not have access to the credit card information you use for your transaction.
At any point you have the option of indicating by either telephone or email that you no longer wish to be contacted by the Ten-13 Auto Metal. In this event, we will access your file and mark your customer record as ''closed'', at which time, you are removed from ''active'' status.
Ten-13 Auto Metal does, in a limited manner, use a technology called "cookies". A cookie is a small piece of text that you can agree to place on your computer's hard drive. In most cases, you can set your web browser to prompt you when a cookie request is being made from a web page, such as the Ten-13 Auto Metal web page, and you have the option to accept or not. If you accept or do not reject the cookie, then your browser adds the text in a small file, which will expire in 90-days. Accepting cookies in no way gives us access to your computer or any personal information about you. It is merely a method of storing information to improve your online experience. It will assist us in making your site visit easier and more productive. Technically, cookies are harmless, occupying just a few bytes on your hard drive. Note that personal information is often contained in or linked to a cookie (such as email address, zip code, etc.). The only time that Ten-13 Auto Metal receives such information is if you volunteer it by typing in the information. The use of the personal information is limited to being contacted by Ten-13 Auto Metal as described above.
We publish special promotions, pricing promises, brand name and various other messages on the internet to help consumers find Ten-13 Auto Metal. In order to determine which method is most effective, a cookie is used to capture which method was used to find our web site. The information included in the cookie is limited to only the message identifier.
Does Ten-13 Auto Metal track my visits?
How is email used on Ten-13 Auto Metal?
A customer provides an email address to Ten-13 Auto Metal in two instances:
1. Information Request. Throughout our website there are hot stops which allow the customer to access our email address, in order to obtain further information.
2. Contact Form - if a customer wishes to be contacted by Ten-13 Auto Metal, the customer clicks on the "Email" button prominently located on all of our pages which activates the customer's email program. By sending the email, Ten-13 Auto Metal will received the customer's email address in the header section. In both cases where an email address is given, the customer voluntarily submits their email address in order to receive follow up information, a specific price quote, or to simply ask a question. Each email you receive from us will contain an opt-out link which can be used in the event that you no longer wish to receive communications from us. All email communications contain a link that can be used to opt-out from further email communication.
Does Ten-13 Auto Metal share any information it collects with outside parties?
At Ten-13 Auto Metal, we consider the information you choose to share with us personal and confidential. We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party, except as may be required by law.
Does Ten-13 Auto Metal provide a way to update or remove personal information?
A customer wishing to change, update, or remove personal information may do so by contacting the Ten-13 Auto Metal by email and stating their wishes at any time.
Why are we telling you all this?
Because Ten-13 Auto Metal is a firm believer and active participant in consumer privacy, we maintain these policies that give our visitors full disclosure. Ten-13 Auto Metal believes in improving the customer's online shopping experience through the responsible and secure collection and usage of customer data.
Changes in this Privacy Statement
Ten-13 Auto Metal Security Statement
At Ten-13 Auto Metal, we've taken important measures to keep the information you share with us safe and secure.
Ten-13 Auto Metal uses Secure Sockets Layer (SSL) encryption technology to protect your personal information provided where credit card information is required. SSL encrypts or codes this information as it travels over the Internet, and is then decoded by Ten-13 Auto Metal and its business partners who facilitate your transactions on this web site.
We do not read personal communications. We do not give out your telephone number, credit card information, or screen names, unless authorized to do so or as required by law.
How do I know when my information is protected?
You can tell if you are using a Web browser that supports SSL if a "key" or "padlock" icon appears in one of the lower corners of your screen (For example, when using Netscape you will see a key; when using Internet Explorer you will see a padlock). When you enter a secure page, the key is "un-broken" or the lock is closed. This means that your communications are now secure, encrypted, and cannot be read by non-authorized sources.
Another sign that you are in a secure transaction mode is a URL that begins with "https:". When you see any of these symbols on your browser, you know that your information is protected and you can interact with the website with confidence.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Our Security Procedures
If you have any questions, please contact us.
**WE ONLY SHIP WITHIN THE CONTINENTAL USA.**